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WINKL MODULE

WooCommerce customer support dashboard

Handle customer questions, check order history and draft replies without jumping between inbox and wp-admin.

Handle a demo ticket → See pricing

You know this problem.

Answering a customer question usually means opening WooCommerce to find the order, checking the shipping plugin for tracking, then going back to your email or helpdesk to write a reply. Three places to do one job.

This is how Winkl helps.

The Winkl Support module brings the inbox to where the order data lives. Every ticket shows customer history, order details and previous contact. AI drafts the reply. You approve and send.

Frequently asked questions

Does Winkl include support tickets?
Yes. The Tickets & Support module gives you an inbox where customer questions arrive with order history and customer context already loaded.
Can AI draft customer replies?
Yes. With one click, AI drafts a reply using the order context, customer history and your previous response style.
Can I see order history while replying?
Yes. Order history, customer notes and purchase context are visible directly next to the support conversation.
Does it replace my helpdesk?
Winkl Support is designed for WooCommerce-connected shop support. For teams that need a full helpdesk with SLAs and multi-channel support, it complements rather than replaces dedicated helpdesk tools.
Can I add internal notes?
Yes. Add internal notes to tickets that are only visible to your team — not to the customer.

Keep WooCommerce. Lose the chaos.

Handle a demo ticket — no migration, no rebuilding, no lock-in.

Handle a demo ticket →See pricing

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